return policy
30 Day Money Back Guarantee
Calibre8 Pty Ltd are proud to offer a 30 Day Money Back Guarantee return policy on all purchases that are unused, in the original packaging and in a resellable condition. If you purchase the product and it wasn't as you expected, you have 30 days to arrange for a return and refund. Unfortunately shipping costs cannot be refunded.
Return Policy
To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return please email info@thescrubba.com with your original order number, reason for the return and a photo showing the condition of the product and packaging. We will email you a RMA number and details on where to send the returned item/s. Calibre8 Pty Ltd will not cover the cost of return shipping.
Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.
Shipping costs (including standard shipping costs incorporated into our pricing) are non-refundable. When returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't not receive.
Warranty
Calibre8 Pty Ltd warranty obligations for the product you have just purchased (the "Product") are limited to the terms set forth in this document. Calibre8 Pty Ltd warrants the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase ("Warranty Period") when the Product is purchased through an authorized reseller. If a defect arises and a valid claim is received by Calibre8 Pty Ltd within the Warranty Period, at its option, Calibre8 Pty Ltd will repair the Product or exchange the Product with a functionally equivalent new product. Calibre8 Pty Ltd warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes Calibre8 Pty Ltd property. When a refund is given, the Product becomes Calibre8 Pty Ltd property.
For Scrubba products purchased outside this website, warranty claims must be made with the reseller. Please note that warranty conditions may vary between resellers.
Please note that there are no authorised resellers of Scrubba products on Ebay platforms. Scrubba products sold on Ebay may not be genuine and Calibre8 Pty Ltd offfers no warranty on products sold on Ebay.
Exclusions and Limitations
Calibre8 Pty Ltd limited warranty applies only to the Product when purchased through an authorized reseller. The warranty does not apply to any non-Calibre8 Pty Ltd product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-Calibre8 Pty Ltd product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.
No Other Warranties
To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Calibre8 Pty Ltd specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Calibre8 Pty Ltd cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Calibre8 Pty Ltd reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Damages Limitation
To the maximum extent permitted by law, Calibre8 Pty Ltd is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Calibre8 Pty Ltd product.
Consumer Protection
For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Calibre8 Pty Ltd liability is limited, at its sole option, to replacement or repair of the product.
Obtaining Warranty Service
If you wish to make a claim under this warranty with respect to the Product, please submit a claim to info@thescrubba.com.